Customer Success: Ensuring a Sustainable and Effective Implementation to Meet the Needs of All Stakeholders

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Customer Success Ensuring a Sustainable and Effective Implementation to Meet the Needs of All Stake

New to Odysseyware or a current customer? We are here to help! 

The Odysseyware Customer Success Team provides customizable professional development and services delivered flexibly online and onsite, working closely with schools and districts to develop goals and a customized implementation plan together. 

This includes ongoing consulting to help customers develop expertise in using our digital learning resources and data to truly meet the most important goal – success for the whole learner. For those committed to ensuring up-to-date integration and syncing of data with SIS systems, Odysseyware offers Technology Services to facilitate integrations. 

Here are just a few ways the Customer Success Team can help you: 

  • Coaching and modeling with district and school staff 
  • Customized mid- and end-of-year data reviews 
  • Training new teachers 
  • Leveraging Odysseyware over the summer 
  • Expanding the use of Odysseyware with different student populations 
  • Using NWEA™ MAP® Growth™ data to differentiate instruction 
  • Customized reporting and analysis to meet district and funding requirements 

We believe in a developing strong and sustainable partnerships to ensure customers get the most from our solutions to meet the needs of students and their diverse learning styles and circumstances.

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Speaker Info: 

Katrina Brown
VP of Customer Success

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